Terms and Conditions

1. Who we are

Trade name

Ever After Planner

Email

info@everafterplanner.net

Website

www.everafterplanner.net

You can write to us at info@everafterplanner.net or use the contact form on the home page (no account needed).

2. The service

Ever After Planner is a web app to organise a wedding: guests and RSVP, wedding website, budget, vendors, tasks, seating, menu, speeches, gift registry and AI-generated suggestions.

Creating an account is free and includes a 7-day trial with every feature, with no card and no commitment. When the trial ends, you need an active paid subscription to keep using the planning tools; your data is kept even if you do not subscribe. There is no permanent free plan.

AI-generated suggestions may contain mistakes or inaccurate information. Review them before using them.

3. Requirements and account

You must be an adult with legal capacity to enter into a contract. You are responsible for your account and what is done with it:

• Give accurate information and keep it up to date.
• Keep your password secret and use a strong password.
• Tell us if you suspect unauthorised access.

4. How to buy (Art. 27 LSSI)

• Step 1: create your account.
• Step 2: choose the monthly or the annual plan.
• Step 3: on the Stripe payment screen you will see the plan, the final price and the billing period. Before paying you can review and correct the details you entered.
• Step 4: confirm the payment. When it is done you will see a confirmation on screen and receive a payment receipt by email.

You can contract in Spanish or English. We keep an electronic record of your purchase, and these terms are always available on this page so you can read, save or print them.

5. Prices, payment and renewal

• Monthly plan: 7.99 € per month, VAT included.
• Annual plan: 79.99 € per year, VAT included.
• The final price is shown before you pay. Depending on your country, Stripe may show the amount converted to your local currency.
• Payment is made in advance through Stripe, using the payment methods shown on the payment screen.
• The subscription renews automatically at the end of each period (month or year) for an equal period, at the current price, until you cancel it.
• If we change the price, we will tell you by email at least 30 days in advance. The new price applies only from the next renewal, and you can cancel before then.
• If a payment fails, we may suspend access until the payment is settled.

6. Cancellation

You can cancel your subscription at any time from Account > Cancel subscription. Cancelling stops the next renewal and you keep access until the end of the period already paid.

Except for the right of withdrawal (next section) and cases provided by law, the unused part of the current period is not refunded.

7. Right of withdrawal (14 days)

If you are a consumer, you may withdraw from the contract within 14 calendar days from the day you buy the subscription, without giving any reason and without any penalty (Arts. 102 et seq. of Spanish Royal Legislative Decree 1/2007, TRLGDCU).

To exercise it, tell us your decision clearly before the period ends, giving your name and your account email. You may use the model form below, but it is not required. It is enough to send your notice before the period expires.

You can write to us at info@everafterplanner.net or use the contact form on the home page (no account needed).

If you withdraw, we will refund the payments received without undue delay and in any case within 14 calendar days of your notice, using the same payment method and at no cost to you.

Immediate start of the service: to use the planner right after paying, when you buy you expressly ask us to start the service during the withdrawal period. In that case, if you later withdraw, you must pay for the part of the service provided until you tell us you are withdrawing, in proportion to the full price of the period bought (Art. 108.3 TRLGDCU). For example, if you withdraw from the monthly plan after 5 days, we refund the amount for the unused days.

By asking for an immediate start, you also acknowledge that you will lose the right of withdrawal once the service has been fully provided (Art. 103(a) TRLGDCU).

Model withdrawal form (Annex B of the TRLGDCU). Complete and send it only if you wish to withdraw from the contract:

8. Your content and your guests’ data

The content you add (guest lists, notes, budgets, website texts and photos) is yours. You allow us to host, process and display it only as needed to provide the service.

• Do not upload content you have no right to use.
• You are responsible for your content being accurate and lawful.
• If you add your guests’ data, you must be entitled to do so and must inform them. See the Privacy Policy.
• If you publish your wedding website, you decide what information you share with anyone who has the link.

9. Acceptable use

You agree not to misuse the service. In particular:

• Do not try to access systems or data without permission or interfere with the service.
• Do not upload malware.
• Do not use the service to breach other people’s privacy or the law.
• Do not impersonate other people.
• Do not use the service to send unsolicited communications.
• Do not use the AI features for purposes unrelated to organising your wedding.

10. Availability and changes to the service

We work to keep the service available and working properly, but there may be interruptions for maintenance, updates or causes beyond our control. We may improve or change features; if a change significantly reduces what you bought, we will tell you and you may cancel with a proportional refund of the unused period.

11. Intellectual property

The software, design, our own texts and the Ever After Planner brand are protected by intellectual and industrial property law. Apart from the right of use we grant you to use the service, we reserve all rights.

12. Liability

We are liable for damage we cause you by breaching these terms, as provided by law. We are not liable for damage caused by misuse of the service, by content entered by users or by linked third-party services. Nothing in these terms limits your rights under consumer protection law.

13. Term and termination

The contract lasts while you have an active subscription or an open account. You can cancel your subscription and delete your account at any time from Account. We may suspend or close an account for serious breach of these terms, for security reasons or when the law requires it, telling you whenever possible.

14. Governing law and complaints

These terms are governed by Spanish law. If you are a consumer, you keep the protection of the mandatory rules of the EU country where you live, and you may go to the courts of your place of residence.

You can send us any complaint through the contact details above. You can also contact the consumer services of your region or town.

15. Changes to these terms

We may update these terms. If a change is important, we will tell you by email or in the app at least 30 days in advance. If you have a subscription, changes apply from the next renewal and you can cancel before then if you do not agree.